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http://www.tawk.to is 100% Free Live Chat Software to monitor and chat with visitors on your website or from a free customizable page. How millions of companies help chat with service inform wow educate reply to delight sell to empower billions of customers.​ All your Live Chat Ticketing Knowledge Base CRM and Chat Pages in one, organized place. All your Live Chat Ticketing Knowledge Base CRM and Chat Pages in one, organized place.

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Over 3 Billion people interact with a tawk.to widget every month. Why tawk.to? Because you need a free and easy way to communicate with your customers. Get close. Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence they need to choose you over the competition. Every time. Get organized. With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place for all your customer interactions. Get in front. Easily identify FAQs and capture help center searches to create articles and shortcuts, so agents can respond faster, and customers can get help without having to make contact. How does it work? Add a small JavaScript snippet to your site — it takes 30 seconds to get started. Monitor customer activity in real time. See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history. Meet customers where they are. Access is the currency of the web. You need to be where your customers are, and if you’re not, your competitors will be. With tools like Live Chat, Ticketing, a Knowledge Base and video and voice add-ons, you have what you need to be there for customers when and where they need you most. Collaborate and assign conversations. Tag and assign conversations to members of your team and ensure the right person is responding at the right time. Seeing the entire journey alongside customer data gives you the power to respond with context and ultimately create memorable and positive customer experiences. Easily share your knowledge. Streamline support with a free customizable Knowledge Base that both your team and your customers are going to love. Easily share your team’s know-how internally alongside chats, then select what to publish publicly. Have intelligent conversations. Being able to respond to a conversation within the context of a customer journey, armed with shortcuts and Knowledge Base articles, makes it easy to deliver epic customer experiences. Don’t take our word for it though . See how 5+ MILLION people use tawk.to to get closer to their customers. Ranked #1 with a 98% customer satisfaction score, millions of people use tawk.to to interact with billions of customers. All the Features, without the price tag. A truly customizable live chat and customer communication platform packed with premium features. 45+ Languages JavaScript API Group Messaging Video + Voice (Add-on) Agent > Agent Messaging Screen Sharing Desktop Notifications 1880+ Emoji. Geo IP Tracking Unlimited Agents Track Sentiment Unlimited History Track Engagement Detailed Reporting Ban/Unban Visitors Agent Alerts. Aliases Departments File Transfer Tags Attention Bubble Domain Restriction Scheduler Mail Notifications. Message Filtering High Load Dashboard Secure Encryption Custom Tabs Message sneak-peek Visitor Information In-Chat Payments (beta) Automated Translation (beta) ..and much, much more. Have questions? Let’s do our best to answer your most frequently asked questions. How many agents can we add? There are no limits to the number of agents you can add to a property. tawk.to is an agent-centric chat application, which means every agent has their own account and you can share properties. How can you offer this for free? We generate revenue by providing Hired Agent services for customers that don’t want to answer the chat themselves. To use the software and answer yourself is completely free, with no limits at all on the number of Agents, chat volumes or sites you can add widgets to. tawk.to is truly 100% free and then just $1/hr if you need professionally trained, native speaking chat agents to help you answer your chats. Do you limit the number of concurrent chats? Is our data safe? We take your privacy and data security very seriously.

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