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My friend runs a small cleaning business and wanted more people to contact him through his website. However, the site looked old, the service details were unclear, and visitors struggled to find his phone number. He first thought about paying for more online ads, but I suggested improving the website before spending extra money. We organised the service pages, added clear contact details, and made the layout easier to use on mobile phones. During my research, I came across professional website redesign UK as a useful search term. What would you change first if your business website was losing customers?
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